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Company

With more than 25 years in the gaming industry, our experience and innovation bring new quality products and solutions to the market. Axel was founded in 2007 as a technology company specialized in development of software and hardware solutions for the gaming industry.

Our product line includes bingo equipment, software, slot machines, electronic roulettes and gaming terminals

Our equipment is present in several countries and markets including Serbia, Bosnia and Herzegovina, Bulgaria, Albania, Macedonia, Romania, Kazakhstan and Kyrgyzstan. Corporate head office is located in Belgrade, Serbia, while the main production line is in Banja Luka, Bosnia and Herzegovina.

Axel provides full service distribution of hardware equipment, with an expert team in software solutions. Our team is ready to fulfill all tasks for your gambling business anywhere in the world.Our team is always one step in front of our competition, and we are proud to say that we are leaders in gambling business solutions.

To make sure that your casino is a perfect place for your players, AXEL provided state of the art hardware solutions to accompany our bingo games.

We offer full Bingo gaming platform and equipment with 3 attractive Bingo Games:

• Bingo Roulette with 37 balls 

• Classic Bingo with 90 balls 

• Win For Life with 20 balls 


At this moment our Bingo equipment is connected to more than 1,000 terminals and tablets. The game is available in the online mode where players with their Player Loyalty card can play online bingo with live streaming from the Bingo hall. 

Our software products come with a state of the art selection of gambling devices. By selecting AXEL, you choose a long and lasting investment for your casino business, and hours of playing for your customers.Our gambling equipment is made of high quality materials that give a player a note of class, style and comfort. Easy installation and various combo arrangements adaptive to your setting.

Products

Our portfolio

Technical support

24/7

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Client area


AXEL 24 - HOURS TECHNICAL SUPPORT

Technical issues and support e-mail: support@axel.rs

Phone +381 11 398 92 29
​Fax +381 11 398 93 99

Our Office Hours are:
Mon-Fri from 8:00 a.m. to 5:00 p.m. CET

After office hours please call our Service Hotline:
+381 66 33 20 47

Our Technical Support Team is committed to providing our customers with a full range of value-added services and solutions such as:

Offering a reference list of the Frequently Asked Questions
Offering an e-mail help desk service (support@axel.rs) for immediate problem solving.
Assistance with selection and order of correct spare parts and components
Executing the preparation and shipment of spare parts kits
On-site customer installation and operational testing of our gaming equipment
24/7 Technical service hotline
Service and repair of installed equipment
Technical training for slot managers, technicians, etc. on the premises or at our in-house training facilities
Providing information regarding technical product customization/personalization
Supporting our sales representatives with regard to specific technical issues at trade shows, presentations, road shows and the like.

Besides giving our customers the best possible service and support we are also committed to improving the quality of our products. Please contact our team of service professionals to discuss your needs, ideas, suggestions or any technical matter regarding our products. 

Contact

Get in touch with us.




office@axel.rs